1. Who We Are
FreWork is a business services platform operated at frework.online. We provide company registration, GST filing, compliance, talent hiring, and coworking services to Indian businesses. This Privacy Policy explains how we collect, use, and protect your personal information.
2. Information We Collect
- Account data: Name, email, phone number, Google profile.
- Business data: Company name, PAN, GST number, uploaded documents.
- Payment data: Transaction IDs and order amounts. Card/UPI data is handled by PhonePe.
- Usage data: Pages visited, device type, browser info via analytics.
- Communication data: WhatsApp messages, emails, and contact form submissions.
3. How We Use Your Information
- To deliver purchased services
- To process payments and issue receipts via PhonePe
- To send order updates, compliance reminders, and notifications
- To respond to queries via WhatsApp or email
- To improve the FreWork platform
- To comply with Indian law (GST Act, Income Tax Act, Companies Act)
4. Sharing Your Information
We do not sell your personal data. We share data only with:
- Service professionals (CAs, lawyers) — only data needed for your order
- PhonePe — for payment processing
- Government authorities — for required filings (MCA, GSTN, Income Tax)
- Cloud providers (Supabase, Vercel) — for secure storage and hosting
- Legal authorities — if required by Indian law or court order
5. Data Security
We use HTTPS encryption, secure cloud storage, and role-based access controls. Contact us immediately if you suspect unauthorised access.
6. Data Retention
We retain account and order data for a minimum of 7 years as required under Indian law. Non-statutory data can be deleted on request within 30 days.
7. Cookies
frework.online uses essential cookies for authentication and analytics cookies to understand usage. You can disable cookies in your browser settings.
8. Your Rights
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Request deletion of non-statutory data
- Opt out of marketing communications
- Withdraw consent for data processing where applicable
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised last-updated date.
10. Contact Us
- WhatsApp: +91 85908 74681
- Email: support@frework.online
- Website: frework.online